Mar
11
2009
0

Windows XP logs on then logs off immediately

Yesterday, someone I used to work with call me and ask for help with his computer. It was doing something I had never heard of before. He would trying logging on, but it would log him off immediately. He isn’t very good with fixing computers and I’m pretty much his designated tech support. Also, this computer used to be mine (mine, mine). I sold it to him a year and a half ago, so I still have some attachment to it.

I went over to his house to see if I can fix it. I tried to boot into safemode, but it would still log out immediately! I was perplexed, how can I solve this if I can’t access Windows desktop. Since internet access was impossible, I asked him to retrace his activity on the computer during that day. He mention that Internet Explorer was causing him a lot of problems lately. It would pop up for no reason, like when he wasn’t using it. So he ran the AVG Anti Virus software. It got done scanning and it asked him to restart it, which he did. Then the fun started…

Not done yet, read the rest…

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